| Q. | What are all the  for on the site? |
| A. | Glad you asked! Those are help files. Whenever you see one, please click it to learn more about the function or feature you are using.
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| Q. | How do I search by product name? |
| A. | A name search is the primary method of searching for an MSDS. The name search searches through all the words that make up the name of the MSDS. There are just a few simple rules to keep in mind when using this function.
One word searches as a text substring. For instance, For instance, searching for raid will return products with the words braid, chloraid, hydraid and raid in the name.
Multiple words search as exact match. All of the words you enter MUST be in the product name. The words do not need to be in order or even proximity to each other.
Remember that less is more. Enter the fewest number of unique words to find the MSDS you want.
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| Q. | When would I search by CAS number? |
| A. | A CAS (Chemical Abstract Service) number is a unique number given to a chemical structure. For example, isopropanol, isopropyl alcohol and 2-propanol are all the same chemical structure and have the same CAS number. If you wanted to find all the products containing this chemical, you can simply search for the CAS number 67-63-0.
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| Q. | When would I search by Damarco MSDS number? |
| A. | Damarco assigns a unique number to each MSDS. All inventories contain this number, as well as the name and manufacturer of the MSDS. If we are assisting you or you are assisting someone else, giving the number of the MSDS to view or print it is easier than starting over with a name search.
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| Q. | How do I limit my search results? |
| A. | If the name search is returning too many options in the search results, you can take several steps to limit them.
Choose words that are more unique or choose more words that you know are part of the name. Common words like ‘the’ or ‘cleaner’ may not be helpful. If you know the brand (and spelling) of the cleaner, enter it.
Limit the search results by supplier/manufacturer. Greasecutter is made by Ecolab. Searching on ‘Grease’ in the name field and ‘Ecolab’ in the manufacturer field will bring you quickly to the MSDS you want.
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| Q. | Why are some MSDS names in red? |
| A. | MSDS in red are marked ‘confidential’ to your organization or part of your administration. If you would like this MSDS to appear in other inventories in your organization, please contact us with the MSDS number and which divisions should be able to view it. We will need to adjust the confidential flag for you.
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| Q. | Why are some MSDS names in blue? |
| A. | These MSDS have had synonyms or ‘nicknames’ entered for them. You may have found the MSDS by searching for that synonym. The real name will always appear in the list. IF you click on the MSDS number or hover your mouse over the name, the synonym will appear.
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| Q. | The MSDS I am looking for is not in my inventory. Can I find it elsewhere in your database? |
| A. | The default database search is your organization’s database. Switch to ‘global’ to search all of the publicly available MSDS in our database.
If you cannot see ‘global’ as an option, your administrator may have turned off this option. Please contact your supervisor for further assistance.
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| Q. | The MSDS I need is not in the system. How can I obtain it? |
| A. | You have several options. If you click on Links, you will find hundreds of manufacturers who make their MSDS available on the web. Send us the link to the MSDS or send us the pdf, to support@damarco.com Make sure you tell us what organization you are with and what inventory the MSDS should be added to.
If the manufacturer is not linked, you may want to contact the manufacturer directly. Their phone number should be on the container of the product. Ask first for the MSDS to be sent to you electronically. You may also have it sent to support@damarco.com. Please notify us that this MSDS is being sent to us on your behalf so we know which inventory to add it to. Otherwise, it will simply be put in the global database. If it is not available electronically, please ask to have it mailed unless you have an immediate need. Fax is our least favored option, as there is usually a substantial decrease in quality. If fax is the only option, please send it to us at 1-877-
Please note we DO NOT accept generic MSDS. Sites like Cornell, Vermont Siri, and many other ‘free sites’ that contain many different MSDS are NOT manufacturer’s MSD and the accuracy cannot be verified. If you need us to help you find an MSDS, please contact us.
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| Q. | I found the MSDS I need, but it is old or of poor quality. Can you add one that is newer and/or of better quality to the site? |
| A. | We can if the manufacturer is still in business and/or the product is still being made. Please click on the MSDS number, then on the 'update this MSDS' link in the upper right corner to notify us of your need. You may also click here to submit your request. You will need to know the MSDS number.
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| Q. | I found a manufacturer's site that is not in your list. How can I submit it to you? |
| A. | We appreciate your desire to improve the site. On the Links page, please click on 'Submit a link' in the upper right corner and enter the site information.
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